If you are a monthly subscriber and this is a reoccurring issue, this is probably why it’s happening: often banks reject subscription payments until you’ve verified their source. To protect your privacy, the bank does not send that information to the subscription service (in this case, us). You can clear this up and get back to USU by calling your bank to approve the payments to Upstart University.
Your bank may require you to verify the source (Upstart U) with your bank.
Written by Halle BrakeUpdated over a week ago